Customer tour · Full airline operating loop

Walk through AXIOM as an airline operator, from dispatch release to audit proof.

This tour links every live role console under the Next app base path and separates what is ready for a customer demo from the production hardening still required before certified airline operations.

Customer entryGuided path

A recommended sequence tells the product story without requiring prior AXIOM knowledge.

Live scopeEvery role linked

Dispatch, crew, tech, safety, commercial, finance, compliance, ATC/IQ and platform admin are reachable.

Honest statusDemo vs prod

Each card calls out live demo behavior and the remaining security, data and integration gates.

Recommended path

How to guide a customer through the operating loop

Begin tour
01
Enter

Open the dispatch console and read today’s flight board as the duty manager.

02
Qualify

Move through crew, tech and safety to see why each gate is clear, watch or blocked.

03
Commercialize

Follow the passenger and revenue path through NDC/GDS, BSP/CASS and DCS + baggage.

04
Settle

Review finance close readiness and the evidence chain behind journals and settlement.

05
Govern

End in compliance, ATC/IQ and platform admin to see audit, privacy, connector and tenant controls.

Role consoles

Every airline role in the demo path

base-path aware links
01

Operations controller

Dispatch

live

Start the operating day, inspect flight readiness, issue dispatch release, and open cross-role action tickets.

Loop handoff
Aircraft, crew, tech, slot, safety and commercial signals converge here before a flight can move.
Production gap
Production cutover still needs authenticated release authority, P06 policy decisions and P05 service-backed signatures.
02

Crew / cabin operations

Crew

live

Review duty state, assignments, FDTL checks and leave impact before accepting the operating plan.

Loop handoff
Crew legality feeds dispatch readiness and passenger boarding confidence.
Production gap
Replace hardcoded demo actors with P01 identity and connect crew events to the canonical roster source.
03

Engineering / maintenance

Tech

live

Assess aircraft gate state, open defects, defer MEL items and plan work packs.

Loop handoff
Technical dispatch decisions determine whether the aircraft can be released or must return to recovery planning.
Production gap
Move SQLite technical state to Postgres migrations and add P07 signatures on maintenance evidence.
04

SMS / FDM / AVSEC

Safety

live

Triage SMS reports, FDM exceedances, TEM threats and firewall-safe safety projections.

Loop handoff
Safety constraints flow back into dispatch, training, tech work packs and regulator evidence.
Production gap
Harden just-culture identity isolation, traceable safety approvals and regulator-verifiable P05 chain export.
05

Distribution and settlement

Commercial

live

Operate NDC/GDS connections, order lifecycle events, BSP/CASS files, remittance and settlement exceptions.

Loop handoff
Commercial commitments become passenger journeys, revenue events and finance postings.
Production gap
Wire certified distribution gateways, settlement file validation and production payment/agency controls.
06

Ground operations

DCS + Baggage

live

Ingest passenger journeys, issue bag tags, update screening and publish load instructions.

Loop handoff
Passenger and baggage state closes the loop between commercial orders, crew boarding and dispatch departure gates.
Production gap
Connect live DCS/airport feeds, baggage reconciliation events and station-specific authorization rules.
07

Finance controller

Finance

live

Inspect chart of accounts, post balanced journals and update close-readiness gates.

Loop handoff
Operational events become auditable financial postings, settlement controls and close evidence.
Production gap
Promote ledger data to the canonical store, add tax/IFRS gates and enforce separation of duties.
08

Security, audit and regulator pack

Compliance

live

Verify audit anchors, request regulator evidence, review secrets metadata and rotation history.

Loop handoff
Every role’s mutation needs identity, policy, signature and audit proof before external production exposure.
Production gap
Replace local audit projections with the P05 service as source of truth and complete P01/P06/P07 enforcement.
09

Trajectory intelligence

ATC / IQ

live

Record trajectory exchange, NM B2B updates and privacy-gated differential insights.

Loop handoff
Airspace intelligence informs dispatch slots, disruption recovery and cross-tenant learning without leaking tenant data.
Production gap
Finish standards conformance, certified NM B2B onboarding and privacy-budget production controls.
10

Tenant and connector operations

Platform Admin

live

Onboard tenants, publish feature flags, validate/pause/replay connectors and inspect ingest health.

Loop handoff
Platform admin keeps the airline operating loop configured, connected and observable.
Production gap
Replace on-disk connector contracts with runnable pollers/subscribers, OTel traces and Prometheus metrics.

Readiness / integration map

What is live now, and what remains before production

LayerScopeStatus
Live customer demo15 role consolesServer Actions, SQLite persistence, audit rows and build/typecheck coverage are in place.
Integration layer/tour + navigationThis route explains the airline operating loop and points customers to each live console.
Production hardeningIdentity / policy / signingP01 identity, P06 decisions, P07 signatures and P05 service source-of-truth are still required.
Canonical dataPostgres + servicesDemo state is local SQLite; production state needs migrations and service ownership per domain.
External systemsConnectorsMETAR/TAF, NOTAM, slots, ACARS, FDM, DCS, distribution and settlement feeds need runnable integrations.
Operational assuranceObservability + testsAdd OTel, Prometheus, structured logs and mutation/e2e tests for each console.
Customer Tour | AXIOM